Return and Pricing Policy

Growers & Co. is dedicated to providing growers and gardeners with quality tools and apparel that support their commitment to sustainable cultivation. We understand that occasionally, returns or pricing considerations may arise. To ensure clarity and fairness for both our customers and our operations, we have established the following Return and Pricing Policy.

Return Policy

Eligibility: We accept returns of unused products within thirty (30) days from the date of delivery. To qualify for a return, the product must be in its original condition, unworn, unwashed, and with all original tags and packaging intact. This condition is necessary to ensure the product's integrity and resale value.    

Exclusions: Certain items are not eligible for return. These include products purchased during promotional events offering discounts of thirty percent (30%) or greater, warehouse sales, sample sales, Cyber Monday, Black Friday, Boxing Day, etc ... . Such sales are considered final due to the significant price reduction and the nature of these events.

Return Procedure: To initiate a return, the customer must submit a return request through their account on the Growers & Co. website. The product must then be securely packaged to prevent damage during transit, and shipped to the following address:

CDEC
C/O Growers & Co.
177 rue Miner, Porte EE.
Cowansville QC, J2K 3Y5

Return Shipping Costs: Unless the return is due to a defect in the product or an error on the part of Growers & Co., the customer is responsible for all return shipping costs. This policy is in place to manage our operational expenses and maintain competitive pricing.

Refunds: Upon receiving and inspecting the returned product to ensure it meets the eligibility criteria, Growers & Co. will process the refund. The refund will be credited to the customer's original method of payment. Please allow five (5) to ten (10) business days for the refund to be reflected in the customer's account.

Pricing Policy

Pricing Discretion: Growers & Co. reserves the right to modify product prices at any time without prior notice. This flexibility is necessary to respond to market fluctuations, inventory levels, and other business factors.

Product Modification or Discontinuation: Growers & Co. may modify or discontinue any product offering at any time without liability to the customer. We are committed to innovation and may update our product lines to better serve the needs of growers.

Order Cancellation: Growers & Co. reserves the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspicion of fraudulent activity. In the event of order cancellation, Growers & Co. will provide notice to the customer and issue a full refund of any payment received.